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Clienteling
Whether it’s to share product availability or curate a look just for them, store associates can use SMS and email to send messages to their customers all within the app
Personalise your marketing based on the customer journey. All the way from offline intent collection to actionable targeting.
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Store associates double up as online customer support. Get in touch with people on your website and point them in the right direction.
Harmonise consumer data across channels & create an integrated loyalty program.
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Up sell & cross sell like a pro with our real time recommendation engine with personalised suggestions & look books.
Integrate e-receipts into your consumer outreach strategy. A simple system of record to also ensure smooth after sales interactions.
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Omnichannel
Increase footfall to stores by showing in-store availability of product online for shoppers who like to try & buy
Sell long tail items via the omnichannel catalogue. Make your stores as big as your catalogue.
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Returns, exchanges & alterations on products brought online can be made via physical stores.
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Sell out of stock items via the endless aisle capability. Never lose a sale due to inventory availability issues.
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Training
Make your store associate a curator of your brand identity with continuous brand specific training.
Ongoing training gives the knowledge they need to close more sales, to improve their job satisfaction, and to increase the level of engagement with customers. |
Keep store associates in touch with up-to-date information on the latest policy updates, product lines & high priority notifications.
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Store Operations
Send clear visual merchandising & planogram instructions & review them with ease.
Gamify discrete measurable tasks & create an incentive structure to benchmark & maximise employee performance.
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Auto generate tasklists to replenish inventory from the backroom to the showroom
Integrate cycle counts into your omnichannel strategy to increase inventory accuracy.
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